Jiliko Casino FAQs

Find answers to the most frequently asked questions about Jiliko Casino. If you can't find what you're looking for, feel free to contact our customer support team.

Q: What is Jiliko Casino?

A: Jiliko Casino is a premier online gaming platform in the Philippines offering slots, live casino, fishing games, and more. We provide a safe and entertaining environment for players to enjoy their favorite casino games.

Q: Is Jiliko Casino legal in the Philippines?

A: Yes, Jiliko Casino operates legally and follows all regulations for online gaming in the Philippines.

Q: How old do I need to be to play?

A: You must be at least 18 years old to register and play at Jiliko Casino.

Q: How do I register at Jiliko Casino?

A: Simply click on the "Register" button, fill in your details, verify your account, and you're ready to play!

Q: What documents do I need for verification?>

A: You may need to provide a valid ID and proof of address for account verification.

Q: Can I have multiple accounts?

A: No, each player is allowed only one account. Multiple accounts will be suspended.

Q: I forgot my password. What should I do?

A: Click on "Forgot Password" on the Jiliko Casino login page and follow the instructions to reset your password.

Q: What payment methods are available?

A: We accept GCash, PayMaya, bank transfers, and other popular Philippine payment methods.

Q: What is the minimum deposit amount?

A: The minimum deposit is ₱100 for most payment methods.

Q: How long do withdrawals take?

A: E-wallet withdrawals are instant, while bank transfers take 1-3 business days.

Q: Are there any fees for deposits or withdrawals?

A: Jiliko Casino does not charge fees for deposits or withdrawals, but your payment provider might.

Q: What is the maximum withdrawal limit?

A: Limits vary by payment method and VIP level. Contact support for specific limits.

Q: What types of games are available?

A: We offer slots, live casino, fishing games, card games, and more. Popular titles include Super Ace, Fortune Gems, and Jackpot Bingo.

Q: Are the games fair?

A: Yes, all games use certified Random Number Generators (RNG) and are regularly tested for fairness.

Q: Can I play for free?

A: Yes, most games have a demo mode where you can play for free without risking real money.

Q: What is RTP?

A: RTP (Return to Player) is the percentage of wagered money a game returns to players over time. Most of our slots have RTPs above 96%.

Q: What bonuses are available for new players?

A: New players can enjoy a 100% welcome bonus up to ₱10,000. Register now to claim yours!

Q: How do wagering requirements work?

A: Wagering requirements indicate how many times you must play through bonus funds before withdrawing. Check the terms for each bonus.

Q: Can I claim multiple bonuses at once?

A: Generally, only one bonus can be active at a time. Complete the current bonus before claiming another.

Q: Do bonuses expire?

A: Yes, most bonuses have expiration dates. Check the bonus terms for specific time limits.

Q: Is there a Jiliko Casino app?

A: Yes, you can download the Jiliko Casino app for Android and iOS devices.

Q: Can I play on my mobile browser?

A: Yes, our website is fully optimized for mobile browsers. Simply visit our site on your mobile device.

Q: Do I need to create a separate account for mobile?

A: No, you can use the same account across all devices.

Q: Are all games available on mobile?

A: Yes, all our games are fully optimized for mobile play.

Q: Is my personal information safe?

A: Yes, we use SSL encryption and follow strict data protection protocols to keep your information secure.

Q: Are the games rigged?

A: No, all games are fair and use certified RNG technology. We are regularly audited by independent testing agencies.

Q: How do I know the games are fair?

A: Our games are tested and certified by third-party auditors. You can view the certification on our website.

Q: How can I set deposit limits?

A: You can set daily, weekly, or monthly deposit limits in your account settings or by contacting support.

Q: Can I self-exclude from playing?

A: Yes, you can request temporary or permanent self-exclusion by contacting our support team.

Q: Where can I get help for gambling problems?

A: We provide links to responsible gaming organizations. Please seek help if you feel you have a gambling problem.

Q: The game won't load. What should I do?

A: Try clearing your browser cache, updating your browser, or using a different browser. If the issue persists, contact support.

Q: I can't log in to my account.

A: Check your username and password. If you've forgotten your password, use the "Forgot Password" option. Ensure your account is verified.

Q: The website is not working on my device.

A: Ensure you have a stable internet connection and try refreshing the page. Update your browser or try accessing from a different device.

If you couldn't find the answer to your question in our FAQs, please don't hesitate to contact our customer support team. We're available 24/7 via:

• Live Chat on our website
• Email: [email protected]
• Phone support

Join Jiliko Casino today and experience the best online gaming in the Philippines!